Frequently Asked Questions (FAQs)

Here are the questions that we're frequently asked, and their answers.

General

1. What services are included in your property management package?

Our comprehensive property management package includes tenant procurement, rent collection, property maintenance, financial reporting, and eviction handling. We tailor our services to meet the specific needs of your property and investment goals.

2. How do you determine the rental price for my property?

We conduct a thorough market analysis, considering factors such as location, property size, amenities, and current market trends, to determine a competitive and fair rental price that maximizes your income while attracting quality tenants.

3. What is your process for screening potential tenants?

Our tenant screening process includes credit checks, criminal background checks, employment verification, and previous landlord references to ensure we find reliable and responsible tenants for your property.

4. How do you handle maintenance and repair issues?

We have a proactive approach to maintenance, conducting regular inspections to prevent issues before they arise. When repairs are needed, we coordinate with trusted contractors to ensure timely and cost-effective solutions, keeping you informed throughout the process.

5. What are the fees associated with your property management services?

Our fees are transparent and competitive, typically based on a percentage of the monthly rent. We provide a detailed breakdown of all costs upfront, with no hidden charges, ensuring you understand exactly what you're paying for. Please check out our Pricing page for more.

Payment

1. How do I pay my rent?

You can pay rent Online using your checking account. You can also send check or money order to our mailing address at P.O. Box, Rosemount, MN 55068. All mailed in rent payments will be processed by the postmark date on the envelope.

You can also download our app either from App Store or Google Play to manage rental payment and other needs. We strongly encourage you to set up automatic payments for your rent, either through the website or the app.

2. When is rent due?

Rent is due on the first day of every month. You will start incurring late charges after 5th day of the month. We encourage you to set up automatic payments via our app or website to avoid late rent payments and fees.